We Maximise Value

Spotlight firmly believes in maximising the client benefits from investment in market research and editing services.  As well as adherence to strict quality controls, we always look for ways to do this for you by adding value to our delivery, for example:

Market Research services:
  • Poster packs for feedback to customers, staff and visitors.
  • Press releases to communicate positive news stories based on the survey research.
  • Application of survey findings to marketing materials.
  • Benchmarking against competitors.
  • Identifying key measures for tracking over time.
  • Application of statistical analyses and/or mixed survey methods to gain deeper insights to inform strategies.


Editing Services:
  • Free personalised de-brief upon completion of the work
  • On-screen editing services
  • Adjusted rates for very large documents (e.g. books, theses)
  • Rates based on hours of work, not just number of words so we don’t overcharge

Spotlight operates in accordance with the Market Research Society’s Code of Conduct, the Society for Editors and Proofreaders Code of Conduct and Data Protection Act to ensure the rights of survey respondents and our clients are protected.

Our Values And Approach

  • Practical Tailored Solutions
  • Maximising Value for Clients 
  • Honest and Reliable
  • Friendly and Open 
  • Clear and Fair Pricing

Our Policies

Quality Assurances

Our committment to quality of service is backed by continuous active professional development in research and editing:

Professional Memberships
Alpa has memberships with the Market Research Society (MRS), Independent Consultants Group (ICG) and the Society for Editors and Proofreaders (SfEP) and adheres to their respective codes of practice.
 
The Data Protection Act
Alpa is registered as a Data Controller with the Information Commissioner's Office and complies with the Data Protection Act in conducting market research, proofreading and copy-editing.

Our Network

We work with network of partners who provide the best market research support services in the UK and internationally.  We are also pleased to offer growing businesses a full range of professional business services through the NFBS network.

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OUR PROMISE

  • We Will Always Offer Practical, Tailored Solutions.
  • We Will Always Maximise Value for Clients.
  • We Are Always Honest and Reliable.
  • We Are Always Friendly and Open.
  • We Will Always Give Clear and Fair Pricing.

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